Premier Software
Polycom offers comprehensive support services for all our Video solutions, and as we release our software only solutions, we are introducing a new software support strategy.

Premier Software is the support service to complement these products. Premier software support enhances the basic manufacturers 90 day software warranty to a full year of cover.

Premier software support enhances our manufacturers 90 day software warranty to provide cover for a full year and includes:
- Telephone technical support during business hours (8x5) for the current Major release plus one previous version
- Major Software releases (Significant new features)
- Minor Software Upgrades (new features and enhancements)
- Software (Maintenance and Patches) Updates
- Access to Polycom online Support Portal