Access on-demand experts for comprehensive support
Maintaining up-to-date software is essential to ensuring you always get the most out of your solution. Samsung MagicINFO™ Maintenance Service provides fast access to Samsung experts ready to provide reliable support that addresses customer’s needs and requirements. The annual subscription-based service can be purchased from authorized Samsung MagicINFO™ distributors or resellers.

Managed through the MMP (MagicINFO Maintenance Portal) site, users can submit technical inquiries or troubleshooting requests and access useful resources in the knowledge hub. Users can upload any question or issue and check the status of their request – all which are promptly escalated to ensure the appropriate support is provided in a timely manner.